Priceline Pharmacy Sutherland

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Reviews of Priceline Pharmacy Sutherland

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  Kel Rod Added April 03, 2022

  ★ ☆ ☆ ☆ ☆
  Where has the customer service gone to??
  Went in here to pick up prescription that I had left the night before. The young cashier seemed more interested in taking my details down than providing with customer service. My hands were loaded with things and she didn’t even at least offer me a bag to contain personal medication which most automatically do! So I mention just that and as I’m walking away her and the other young cashier start saying something about me not wearing a mask!! So I walked back and said ‘I’m exempt actually but you would have known that if you would have done your job correctly’. I asked her for her name at the time as I had intended to call the store manager and tell them my experience but I got busy with work and just let it go but to my surprise I found in my letterbox a letter from Priceline banning me from the store WoW! Go management! Not getting the customers side and banning them... Frankly, I’m appalled and as a result regardless of banning or not I refuse to be treated like that by a teenager and won’t be going back to ship there!
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  Vish Vish Added April 01, 2022

  ★ ☆ ☆ ☆ ☆
  The Sutherland outlet has no customer service at all. I will not set foot again despite living locally. I went in recently to purchase some of The Ordinary products which are generally quite pricey. I was there for about 15mins (of course needed recommendations) and could hear the staffs having personal conversations however no one offered to help. One was even talking to her collegue while assisting a customer on checkout.
  Sadly, it was not the first time. Deserves less than 1 star.Poor management I believe!
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  Vicki M Added March 31, 2022

  ★ ★ ☆ ☆ ☆
  Service is very average, hit and miss. Lost scripts and what's with the music being so loud. When you're not feeling great that music is enough to top you over. Why did Anne-marie have to leave, that is devastating...
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  Vicki M Added March 30, 2022

  ★ ☆ ☆ ☆ ☆
  The service has become appalling, I have had several scripts lost now. Don't start me on the back ground music, it's that loud you can't hear what the staff are saying. The music needs to be subtle, it's not a night club. Now that Anne-Marie has left, time to change pharmacies.
  Pull your game up Sutherland Priceline, the attitude is enormous...
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  Alexey Nedyuzhev Added March 27, 2022

  ★ ★ ★ ★ ☆
  Good pharmacy in Sutherland. A bit on a pricey side though. Helpful and polite staff.
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  Stephen Kho Added January 20, 2021

  ★ ★ ☆ ☆ ☆
  before you buy your original prescription tablet please browse your internet at your phone.. as the pharmacy tend to not telling the truth about the price... overpricey if you don't have healthy care card... also when you ask pharmacy, might be get wrong reply.. please bear in mind when get prescription medication. Other stuff like perfume or non prescription staff are helpful... the pharmacy i found not that friendly
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  Madi Atkins Added January 13, 2021

  ★ ★ ★ ★ ★
  Even though he’s a guy, Kyle was SUPER helpful with perfumes. Great customer service!
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  Lady Gaga Added January 07, 2021

  ★ ☆ ☆ ☆ ☆
  Asked a junior staff member on the prescription counter (clearly unqualified) if a product was still the same amount! All I got back was ‘what?’, I asked for someone who knew what they were talking about, I finally got told that it was the same price. Waiting for ages, with nobody else in sight, I asked if my script was ready? It was sitting on the back counter!! Nobody called me! I finally went to pay and was told a completely different price!! Another junior staff member said ‘do you want me to go check’ , she came back and said sorry, the computer got it wrong!! You have the lives of people in your hands!! You can’t get a script wrong no matter what!! Won’t be going back!!
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  Erin Rowe Added January 04, 2021

  ★ ★ ★ ★ ★
  Can not speak highly enough of how kind and caring the pharmacists are at this chemist! They take amazing care of me with my medications. Anne Marie especially goes above and beyond to make sure that everyone has everything they need. I have watched as she speaks with older people and reassured them and gives them her full undivided attention which clearly means a lot to them. It’s super special to have someone like this that takes care of people in the community!!! Amazing people and also the cheapest prices that I have found in the shire.
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  min brown Added January 03, 2021

  ★ ☆ ☆ ☆ ☆
  I would of put no stars if I could of. I have been going to this pharmacy for 47years. NO MORE!!! This is the last time THEY decide whether I need the medication I have put the script in for or not. Half the staff behind the dispensary counter are not pharmacists and are not very friendly half the time. None of them wear masks even though they ask you to wear one in the store. There is VERY limited Australian made products. Maybe 1 in10 products. This pharmacy has gone down hill since they ‘sold out’ to Priceline and it seems like they ‘sold out’ their customer service skills and community welfare as well. This is not the only pharmacy in the area so I will going somewhere else from now on..!!!
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  Andrea Potts Added November 27, 2017

  ★ ★ ★ ☆ ☆
  I bought a bubble bath on last Xmas,the box said $3 but I paid for $5 when I asked the staff she said not all item $3 (which that was the only item in the box) should be careful next time. Anyway I love the environment inside,but yes Priceline still a bit pricey than chemist warehouse

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About priceline.com.au

Priceline Pharmacy - Australia's Leading Health & Beauty Retailer
Priceline Pharmacy - Australia's Leading Health & Beauty Retailer
Priceline Pharmacy - Australia's Leading Health & Beauty Retailer